Maison Polissonne – Elisa LECACHEUR (Sole Proprietorship)
Last updated: 27/08/2025
This privacy policy explains how Maison Polissonne (hereinafter "we") collects, uses and protects your personal data when you use the site www.maison-polissonne.com (hereinafter "the Site").
We place great importance on the confidentiality of your information and are committed to processing it transparently and responsibly, in accordance with the General Data Protection Regulation (GDPR).
1 – Data Controller
The data controller is:
Elisa LECACHEUR – Maison Polissonne (Sole Proprietorship)
Head office: 29 BOULEVARD JULES FERRY 75011 PARIS
Email: contact@maison-polissonne.com
2 – Data Collected
We only collect data necessary for the proper execution of our services.
When you make purchases: first name, last name, postal address, phone number, email address, payment information (via Stripe).
When you browse: cookies and browsing data (pages viewed, time spent, type of device, IP address).
When you sign up for the newsletter: email address.
When you communicate with us: content of your messages (contact form, emails).
We do not collect sensitive data (sexual orientation, health, opinions, etc.).
3 – Purposes of Data Collection
Your personal data is used solely to:
process and deliver your orders,
ensure customer follow-up (invoices, returns, after-sales service),
improve your experience on the Site (navigation, recommendations),
send newsletters and offers if you have consented,
ensure the security of transactions and prevent fraud.
4 – Legal basis for processing
In accordance with the GDPR, we process your data on the basis of :
the performance of the contract (order, delivery, invoicing),
consent (newsletter, marketing cookies),
legitimate interest (site improvement, anonymous statistics, fraud prevention),
compliance with legal obligations (invoicing, accounting).
5 – Retention period
Order-related data: 10 years (legal accounting obligation).
Customer data (excluding legal obligation): 3 years after the last contact.
Newsletter-related data: until you unsubscribe.
Cookies: maximum 13 months.
6 – Data sharing
Your data is never sold or transferred to third parties.
They can only be shared with :
our technical service providers (hosting, emailing service),
our payment provider Stripe (encrypted banking data, never accessible to Maison Polissonne),
our carriers (La Poste, Colissimo).
All our partners comply with GDPR standards and only use your data for the services entrusted.
7 – Cookies & trackers
We use cookies to:
ensure the proper functioning of the site (basket, session, security),
analyse the traffic (anonymous statistics),
personalise your experience (content, preferences).
You can accept or refuse non-essential cookies at any time via the information banner or your browser settings.
8 – Data security
We implement all necessary technical and organisational measures to protect your personal data against any loss, unauthorised access, disclosure or alteration.
Bank transactions are secured by encryption via Stripe.
9 – Your rights
In accordance with the GDPR, you have the following rights:
Access: to know the data we hold about you.
Rectification: to correct your data if it is inaccurate.
Erasure (“right to be forgotten”): to request the deletion of your data (except where there is a legal obligation to retain it).
Objection & limitation: to limit or refuse certain processing (e.g. newsletter).
Portability: to receive your data in a structured format.
To exercise your rights, you can contact us at:
👉 Email: contact@maison-polissonne.com
👉 Postal address: 29 BOULEVARD JULES FERRY 75011 PARIS
You also have the right to lodge a complaint with the CNIL (www.cnil.fr).
10 – Changes to the policy
Maison Polissonne reserves the right to modify this Privacy Policy at any time in order to comply with legal or technical developments. The most recent version is always available on the Site.